Monterey County Bank

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As a valued client and friend of Monterey County Bank, we want to apprise you of our continuing efforts concerning the COVID‐19 pandemic.  The safety and well-being of all are paramount to us. Accordingly, we have implemented measures to curtail the spread of the virus. Our Banking hours continue to be as posted at our branches and MCB website and remain in effect.

Our commitment to our Community remains as it has for the past 40+ years.  While we all are communicating more through contactless processes such as phone or email during this time, we want you to know that we are still here for you! As a reminder, no Bank employee or any company affiliated with the Bank will contact you via email or by phone requesting your Online Banking login or other sensitive information.  If you are contacted or receive any electronic communication from an unknown source, please do not release any information and contact your local branch as soon as possible to verify the request.

To provide a safe and secure environment as well as minimize contact between our customers and Bank staff, we also offer and encourage the use of the following alternative services to conduct banking transactions:

  • Drive-Up Window: Available at our Monterey and Carmel branches.
  • Online Banking: For initial setup, please call your local branch to speak with a representative.
  • Night-Drop Deposit: Available at all branch locations.
  • ATM: Available at our Monterey Branch.
  • Call or Email: Please do not include sensitive information when leaving messages or sending unsecure emails

If your banking transaction or activity cannot be completed utilizing the alternative services listed above and you need to enter a branch lobby:

FACE COVERINGS ARE ENCOURAGED BUT NOT REQUIRED

If you answer YES to any of the following questions, we request that you DO NOT ENTER any of our branch lobbies. Instead, please call the branch to speak with a representative. A listing of branch phone numbers can be found on our Contact Us page.

HAVE YOU IN THE LAST 14 DAYS:

  • Experienced fever, cough, sore throat, or other flu-like symptoms?
  • Been exposed to COVID?
  • Traveled outside of the U.S.?

We thank you for your understanding and cooperation.

MCB Signature


 

Monterey County Bank encourages all customers to stay informed and take your own personal steps and precautionary measures to help ensure the well‐being of yourself and others around you. In addition to local and national news outlets, we would encourage all of you to visit these helpful websites for more information:

Centers for Disease Control                   http://www.cdc.gov

World Health Organization                     http://www.who.int

Monterey County Health Department      http://www.mtyhd.org/

California Department of Public Health    http://www.cdph.ca.gov 

Bank Branch Notification Flyers

2021.0624 - Coronavirus Flyer Update [PDF]

2021.0611 - Coronavirus Webpage Update [PDF]

2020.1208 - Coronavirus Flyer Update [PDF]

2020.0327 - Coronavirus Flyer Update [PDF]

2020.0313 - Coronavirus Flyer Update [PDF]

2020.0305 - Coronavirus Flyer [PDF]

Security Focus

2021.0201 - FTC Coronavirus Keep Calm and Avoid Coronavirus Vaccine and Contact Caller Scams [PDF]

2020.0715 - FTC Pandemic purchases lead to record reports of unreceived goods [PDF]

2020.0415 - FTC Keep Calm and Avoid Coronavirus Scams [PDF]

2020.0402 - IRS-Criminal Investigation warns of potential COVID-19 economic impact payment scams [Link]

2020.0402 - FTC Tips on Coronavirus Scam [PDF]

2020.0311 - CISA Coronavirus Cybersecurity [PDF]

 


Page last updated: 2022.0926

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