Monterey County Bank

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As a valued client and friend of Monterey County Bank, we want to apprise you of our continuing efforts concerning the Coronavirus COVID‐19 pandemic.  Your safety and well‐being are paramount to us, as is the safety and well‐being of our staff.  We are taking the necessary steps to ensure you are taken care of as well as our employees.

The Bank remains open with our regular business hours to provide you continued dedicated professional service.  Our commitment to this Community remains the same as it has for the past 40 years.  Although we are communicating more with our customers via phone or email during this time, we want you to know that we are still here for you!

As a reminder, no Bank employee or any company affiliated with the Bank will contact you via email or by phone requesting your Online Banking login or other sensitive information.  If you are contacted or receive any electronic communication from an unknown source, please do not release any information and contact your local branch as soon as possible to verify the request.

BANK VISITOR GUIDANCE

To minimize contact with other customers as well as bank staff, we encourage you to use the following alternative services offered by the bank: Online Banking, Night Drop Deposit, and Drive Up banking located at our Monterey and Carmel Rancho branches.

TO HELP PREVENT THE SPREAD OF COVID-19 WE REQUIRE THAT ALL VISITORS WEAR A FACE COVERING WHEN ENTERING OUR FACILITIES.

Should you not have a face covering available, please utilize an alternative bank service as listed above. If you need to speak directly with staff, please remain outside and call the branch from your car in order to speak with the appropriate staff member.

In addition to following the CDC guidelines, please know that for everyone’s safety we are limiting entrance to the Monterey branch lobby to 2 customers at a time. Access to our outer branches located in Carmel Rancho, Pacific Grove and Salinas are limited to 1 customer at a time. This allows staff sufficient time to disinfect the lobby between customers as well as adhering to the recommended social distancing of 6 feet.

Due to the continuing spread of this Pandemic, we ask that customers refrain from visiting any of our branch lobbies if you have experienced fever, cough, sore throat, or other flu-like symptoms in the last two (2) weeks, have recently traveled to a high-risk area of COVID-19, or have had contact with a person known to be infected with COVID-19.

STAY INFORMED

Monterey County Bank encourages all customers to stay informed and take your own personal steps and precautionary measures to help ensure the well‐being of yourself and others around you. In addition to local and national news outlets, we would encourage all of you to visit these helpful websites for more information:

Centers for Disease Control                   http://www.cdc.gov

World Health Organization                     http://www.who.int

Monterey County Health Department      http://www.mtyhd.org/

California Department of Public Health    http://www.cdph.ca.gov

As more information regarding this global health threat becomes available, we will continue to provide updates on our bank website www.montereycountybank.com or via notices posted in our branch lobbies.

 

Together we will get through this.  Thank you and stay healthy.

MCB Signature 

Bank Branch Notification Flyers

2020.0327 - Coronavirus Flyer Update [PDF]

2020.0313 - Coronavirus Flyer Update [PDF]

2020.0305 - Coronavirus Flyer [PDF]

Security Focus

2020.0415 - FTC Keep Calm and Avoid Coronavirus Scams [PDF]

2020.0402 - IRS-Criminal Investigation warns of potential COVID-19 economic impact payment scams [Link]

2020.0402 - FTC Tips on Coronavirus Scam [PDF]

2020.0311 - CISA Coronavirus Cybersecurity [PDF]

 


Page last updated: 2020.0423

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