FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Additional Information

To report a lost OR stolen Monterey County Bank Visa debit card please call:

This is an automated phone service. For other questions regarding your Monterey County Bank Visa debit card, please contact your local branch to speak with a representative.

 

When changing your PIN, it is not recommended that you use a numerical value easily associated with you. For example: the last 4-digits of your social security number, phone number, or birthdate.

 

Always remember to safeguard all personal bank information and do not share your PIN or passcodes with unauthorized individuals.

This is an automated phone service. To use this service, you must have a Telebanc Personal Identification Number. To get set up or reset your PIN, please contact your local branch to speak with a representative.

For general questions or concerns regarding your Internet Banking, Business Online or Telebanc account, please contact our Electronic Banking Support team. Communications will be responded to, via email or phone, within one (1) banking day.

 

  • As a security precaution, we strongly advise that sensitive information not be included when sending unsecured electronic communications.
  • As an industry best practice, we do not release account information, or make changes to any accounts via email without proper verification.

 

For new electronic banking set up, other account information or additional assistance, please contact your local branch to speak with a representative.

All Monterey County Bank locations will be closed on the following Federal Holidays. Our business hours may vary during the Holiday Season.

Holiday

Closed Date

New Year's Day

Thursday, January 1

Martin Luther King Jr. Day

Monday, January 19

President's Day

Monday, February 16

Memorial Day

Monday, May 25

Juneteenth

Friday, June 19

Independence Day

Saturday, July 4*

Labor Day

Monday, September 7

Indigenous Peoples' Day

Monday, October 12

Veterans Day

Wednesday, November 11

Thanksgiving Day

Thursday, November 26

Christmas Day

Friday, December 25

*For holidays falling on Saturday, all Bank branch and offices will be open the preceding Friday.

**For holidays falling on Sunday, all Bank branch and offices will be closed the following Monday.